Refund policy

Thank you for shopping with us! We strive to provide quality products and a seamless shopping experience. Please review our refund and return policy:

Refunds:

1. We offer a full refund within 30 days of your purchase if you are not completely satisfied with your item.
2. To initiate a refund, please contact us at admin@sofismenjurjes.com with your order number and reason for return.
3. Once your return is received and inspected, we will notify you if we can make the product better fit you and offer a replacement or refund cost of item plus shipping.
4. Refunds will be issued to the original payment method.

Returns:

1. Eligible items for return must be unused and in the same condition as received, with original packaging.
2. Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
3. Please contact us within 14 days of receiving your order to request a return.

Cancellations:

1. You may cancel your order within 24 hours of purchase. After that , the order may have been process, and cancellation might not be possible.

Contact information:

For any inquiries or concerns regarding refunds and returns, please reach out to us at admin@sofismenjurjes.com.

Note: This policy is subject to change, and any modifications will be posted on our website. Please check our website regularly for updates.